Course Description
This day-long training program focuses on identifying individuals who may be at risk of aggression and learning strategies to prevent it. Much of the core content is designed to foster civility and promote a healthy work environment by increasing awareness of the harmful impacts workplace aggression can have on patient safety and staff well-being.
The curriculum then shifts to an “Understanding” phase, where participants use research-based information to reflect on their own interpersonal behaviors and teamwork. Through active learning and the review of case examples, participants examine their current assumptions and work to reshape their perspectives based on the training content.
Course Objectives & Learning Outcomes
- dentify evidence-based risk assessment tools
- Describe the impact of workplace incivility on individuals safety
- Hand of to another provider
6.5 RN Contact Hours & Social Work CE
If you have questions, need more information, or require special accommodations contact Genny Grimshaw at (989) 358-7842 or ggrimshaw@nemcmh.org. Course materials will be emailed on or about April 6, 2026. There will not be printed packets available at this training unless you print and bring them yourself. If you need assistance with printing, please reach out.
Target Audience
Front Line/Support Staff, Social Workers, Counselors, Nurses and Psychologists (We welcome all community members!)
Content Level
Beginner to Advanced