What is a Case Management Supervisor?

The Case Management Supervisor supervises Case Managers working with individuals who have an intellectual/developmental disability, mental illness and/or co-occurring substance use disorders. Primary areas of responsibility include supervision of staff, authorization of services and oversight of service provision. You will assist with collaboration and monitoring of the individual's family, social, community and vocational/educational functioning. This will include obtaining and documenting all necessary information as mandated in the agency's case recording and documentation protocol. 

Responsibilities will also include budget development, program reporting, and planning and evaluation of services. You will have a role in the advancement of the culture of gentleness and may serve as a member of the Behavior Supports Committee. The supervisor will be an active member of the Placement Committee and ensure individuals served remain in the least restrictive setting. They will provide emergent assessments, as necessary and after hour emergency services supervision. As a Case Management Supervisor, you participate as an active member of the Children's Diagnostic and Treatment Team as well as develop and complete Intake Assessments, Pre-plans and Individual Plans of Service consistent with Person Centered Planning guidelines.

FAQ:

What is the personnel ratio?  There are 9 case managers under the I-DD Supervisor.

Do I need a license in order to apply? Yes. A Master’s Degree in Social Work (LMSW/LLMSW) or Registered Nurse (RN) is required.

LOCATION:

This posting takes place on-site. Due to the nature of the work, remote employment is currently unavailable for this position.

QUALIFICATIONS

Education:

• Master’s Degree in Social Work (or other acceptable field) from a recognized or accredited institution preferred.
• Registered Nurse Degree will also be considered based on level of experience.
• Will be required to maintain highest degree of licensure or state registrations specific to the position.

Experience:

• One or more years of relevant mental health experience and clinical supervision.
• Excellent verbal and written communication skills are required.
• Lived experience with mental illness, intellectual and developmental disabilities, and/or substance use disorders valued.

Other:

• Must be at least 18 years old.
• Must possess a valid Michigan driver’s license and acceptable driving record (as determined by the agency).
• Functional computer literacy is required.

RESPONSIBILITIES:

As an I/DD Case Management Supervisor you will:

• Will demonstrate knowledge of interventions and treatment of complex care needs for individuals with medical and behavioral challenges to include co-occurring substance use, including the effects of substances and interactions with psychotropic medications.
• Will demonstrate knowledge of the Michigan Mental Health Code, Medicaid Manual and probate legal processes.
• Will demonstrate knowledge of protocols for eligibility criteria and the medical necessity of case management.
• Will demonstrate effective collaboration with guardians and natural supports of individuals served and maintain favorable relationships with community partners.
• Demonstrate effective case recording in accordance with Person Centered Planning and Case Recording Guidelines established by the agency.
• Demonstrate accurate assessment and diagnosis for persons requesting mental health services in accordance with the current edition of Diagnostic and Statistical Manual (DSM) and International Classification of Diseases (ICD).
• Provide effective clinical supervision and evaluation of assigned staff.
• Responsible for adhering to budgetary guidelines relating to the program.
• Will develop and monitor program reports.
• May provide direct support services to individuals.
• Will be expected to oversee services are provided to individuals in non-traditional settings.
• May provide individual or group therapy services.
• Will participate in Supervisor on-call rotation assisting staff that are serving on the Emergency Services Unit.
• Demonstrate knowledge of universal precautions, standards of practice including confidentiality and recipient rights and emergency protocol as it relates to the Board.

WHO ARE WE?

Northeast Michigan Community Mental Health Authority is a CARF accredited behavioral health organization located in Alpena, Michigan on the beautiful shores of Lake Huron. We service Alcona, Alpena, Montmorency, and Presque Isle counties with the purpose to provide comprehensive services and supports that enable people to live and work independently.

Our goal is to offer employees the best of both worlds: a positive and exciting work environment with a healthy and balanced home life. Our region offers a peaceful up north living with year round recreational opportunities.

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