Direct Care Worker

Direct Care Worker

Direct Care Worker

$500 Sign On Bonus after 30 days of employment!

Starting pay for this position is $16.22/hr


What is a Residential Training Worker (RTW)?

RTWs work in NeMCMH's residential homes across Northeast Michigan to provide training and treatment to individuals with developmental disabilities and mental illness. By encouraging and assisting with tasks such as laundry, cooking, and grocery shopping, RTWs promote independence and life skills. Social activities are also a part of the RTW's job, at times going out to enjoy community events and social gatherings with individuals living in the residential homes.




What is the personnel ratio? Unlike in many other caregiving settings, RTWs will only have a 1:3 ratio on average. It may be lower in some instances.

What shifts are available? Day, afternoon, and night. Part-timers work on a rotating schedule, and full-timers generally stick to one shift. Days will include getting individuals ready for the day/going to work, cooking breakfast, attending doctor's appointments, and any activities the individuals will need to accomplish. Afternoons has dinner, clean-up, and getting ready for bed. Night shift handles prep work for the next day's meals and activities, etc.... There are Full-Time, Part-Time, and Casual/Subbing employment opportunities.

Do I need a CNA license in order to apply? No! We train all of our RTWs so that you'll be more than ready for your first shift. We also offer continuing training and a supportive work environment if you need assistance. That said, if you already have your license - we welcome it!

Do RTWs work in all the homes, or only one? RTWs are assigned to a single home, but have the ability to cross train if they'd like to pick up more hours or learn more about our amazing individuals!

COVID-19 considerations? We do require that everyone must wear a face mask with the individuals we serve.




This posting takes place on-site. Due to the nature of the work, remote employment is currently unavailable for this position.





  • High school diploma or GED preferred.


  • Knowledge of developmental disabilities and of people with developmental disabilities desirable.
  • Lived experience with mental illness, intellectual and developmental disabilities, and/or substance use disorders valued.


  • Must be at least 18 years old.
  • Must possess a valid driver’s license and acceptable driving record (as determined by the agency).
  • Ability to work a varied schedule is desirable.
  • Ability to work within a team setting.
  • Good communication skills--both verbal and written--are required.
  • Must be able to understand and follow oral and written directions.



  • Complete company sponsored RTW training and refresher courses as assigned. (Additional trainings available for all employees.)
  • Provide a wide range of services in residential and community settings.
  • Participate in the team meetings of consumers.
  • Provide training/treatment to consumers individually as well as in small groups, following programs that are written by members of the interdisciplinary team.
  • Transport clients in agency-owned vehicles.
  • Distribute medication in a prescribed manner.
  • Assist with and/or provide general housekeeping tasks, meal preparation, general cleanup, and grocery shopping.
  • Assist in identifying problems and evaluating progress of consumers.
  • Assist in the maintenance of case records, i.e., progress notes, incident/accident reports, data recording, filing.
  • Responsible for maintaining a safe, pleasant living atmosphere through the use of a consistent training/teaching environment.



  • Short-term disability
  • 10 paid holidays
  • Generous leave time package
  • Employee Assistance Program
  • Vision
  • Dental
  • And more!
  • Health Insurance
  • Dental
  • Vision
  • Retirement
  • 10 paid holidays
  • Generous leave time package
  • Employee Assistance Program
  • Long-term & short-term disability
  • Life Insurance
  • Social Security Opt-Out
  • Qualify for loan forgiveness
  • And more!



Northeast Michigan Community Mental Health Authority is a CARF accredited behavioral health organization located in Alpena, Michigan on the beautiful shores of Lake Huron. We service Alcona, Alpena, Montmorency, and Presque Isle counties with the purpose to provide comprehensive services and supports that enable people to live and work independently.

Our goal is to offer employees the best of both worlds: a positive and exciting work environment with a healthy and balanced home life. Our region offers a peaceful up north living with year round recreational opportunities.

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