Contract Manager

Contract Manager


  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Pension Plan
  • 10 Paid Holidays
  • Generous leave time package
  • Mileage Reimbursement


Under the direction of the Accounting Officer, the Contract Network Manager is responsible for overseeing activities concerned with the development, procurement, compliance, evaluation and renewal of network service provider contracts to ensure a sufficient pool of contractors are available to maintain quality and provide consumer choice.  The Contract Network Manager is also responsible for managing administrative services contracts including lease agreements, request for proposals (RFP’s) and contract renewal administration. Responsible for coordinating, organizing, and administering all phases of contract management, including supervising contract-related activities. Develops policies and procedures for contract and provider network management.  Assures consistent contract compliance with all Federal MDHHS, CMHSP, NMRE and NeMCMHA Board policies, standards and procedures including those related to Recipient Rights. Assists the Recipient Rights office in ensuring that contract providers comply with state and agency Recipient Rights rules and regulations. Assists non-compliant contractors in developing corrective action plans to bring them into contract compliance.  Makes recommendations to the appropriate Program/Department director for terminating contracts. Coordinates the contract renewal process including obtaining provider performance evaluations from service programs and ensuring contracts are fully executed.   Coordinates privileging and credentialing renewal process with the CMHSP for NeMCMHA licensed independent practitioners under contract. Coordinates the development, negotiation, and completion of model contracts and leases with program directors and the finance department to include contract renewals. Monitors performance standards related to service contracts and reports performance and to management. Organizes and prioritizes multiple projects with minimal guidance. Develops and maintains contract attachments and requests for proposals (RFPs) according to provider type. Provides consultation and sets standards in the RFP process. Determines reasonableness of costs and makes appropriate recommendations. Provides oversight on claims, complaints and sanctions in the performance of contracts and otherwise monitors contract compliance.


  • Bachelor’s Degree in Business Administration, Finance, Public Adminstration, Accounting or other related field from an accredited college or university preferred.  Substitution of education and/or experience may be considered on an individual basis.
  • Minimum of two years’ experience working with contracts, including but not limited to: negotiating, monitoring, and enforcing contract provisions preferred. Minimum one year experience working with property leases and/or property management preferred.  Experience with public mental health system valued.  Lived experience with mental illness, intellectual and developmental disabilities, and/or substance use disorders valued.
  • Ability to understand and develop complex legal content.  Good written and oral communication skills and the ability to work independently as well as with a team are essential.  Good interpersonal skills in relating to public and peers, tactful and courteous.  Computer/Word processing experience preferred. Functional computer literacy is required within 6 months from the date of hire and ability to operate general office machines.  Must possess a valid driver’s license and acceptable driving record (as determined by the agency).


Job Type: Full-time

Salary: $50,502 to $69,700/year

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